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Some of our frequently asked questions and responses:
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Question 1 - Why Should I Trust This Service?
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| DJSets.co.uk is now
in its 12th year and is constantly evolving and being improved in
every possible way. We have sent out 100,000's of CD's and DVD's to 1000's of satisfied customers all over the World, for
both eBay orders, email orders and Web orders.
  
We are very proud of our Customer Service Levels and always try to resolve any issues straight away should
they arise, so should you have any questions or problems with any
orders please feel free to email us.
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| Evidence - eBay Feedback |
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DJSets.co.uk has been a member of eBay for several years, and our Current
eBay Power Seller Account has 100% Positive
Feedback, so the best way to check on the great levels
of service that we offer is to check accounts we have used to sell
the Compilations on this site on eBay.
Our current eBay Store is located at DJSetsStore.co.uk
For all new customers, by checking
the feedback from Previously Satisfied Customers will reassure you and give you a Guarantee before
making a purchase from this site, that we always Deliver
Quality Products in a Very Fast, Professional and Efficient Manner.
You can read some of our most recent eBay Feedback comments from Global
buyers of our products on eBay below.
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Evidence - eBay Power Seller Program |
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These accounts were rewarded for our excellent
levels of service on eBay and both gained entry into the eBay
Power Seller Program.
eBay identifies Power Seller's
as: The pillars of our community, Power Seller's are committed
to upholding and embracing the core community values that
are the very foundation of eBay. They are exemplary members
who are held to the highest standards of professionalism,
having achieved and maintained a 98% positive feedback rating
and an excellent sales performance record.
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Evidence - PayPal Seller Reputation |
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DJSets.co.uk has been using a Verified
Business PayPal Account to handle transactions since
October 2002 and is an established part of the PayPal
Shops Network.
We have amassed over 20,000 Verified Buyers since PayPal introduced its Seller Reputation System
which is another indication of the 1000's of previous happy
customers we have satisfied when sending out our products.
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Evidence- Square Trade Program |
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A further indication that we are dedicated to ensuring
excellent customer service, is apparent in the fact that we
have enrolled in the Square
Trade Program. This all means that we are:
- Professionally verified as a trusted seller.
- Continually meeting exceptional selling standards.
- Committed to following through with your sales.
The Square Trade Web Site identify's the following
benefits of buying from Seal Members:
- Commitment to mediation:
Seal Members have committed to using mediation if the need
arises.
- Fraud Protection: Purchases
made from Seal Members may be covered against fraud
- Identity and/or Contact Information
Verification: Square Trade verifies each Seal Member's
identity and/or contact information and Seal Members have
committed to meeting Square Trade's high Selling Standards
- Avoid Negative Feedback:
Seal Members have committed to resolving issues quickly
- before they turn into negative feedback.
You are sure that you'll be one of those happy
customers!
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Evidence - Top DJ's We Have Sent
DJ Sets To |
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We are also proud to say that in the past we
have also given DJ Sets to some of the biggest names in Dance
Music including all those listed below.
1. Sasha
2. Danny Howells
3. Chris Fortier
4. Nick Warren
5. Anthony Pappa
6. John Askew
7. Derrick Carter
8. Carl Cox
9. DJ Slipmatt
We never charge any of the DJ's listed on this
Website for their own DJ Sets, so if you are a DJ listed and
want to obtain your sets listed please simply Contact
Us with your details and we will arrange to send
your DJ Sets to you on disc through the post.
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Question 2 - How Can I Use This Service To Obtain DJ
Sets?
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DJSets.co.uk is constantly
looking for ways to make it easier for you to purchase the
DJ Sets on this web site.
Basically you need to decide whether you want
to purchase Individual
Sets or Compilations
of DJ Sets from the ready made Compilations Section.
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Obtaining Sets - Individual DJ
Sets |
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1.) From the downloaded Individual
DJ Sets List you can choose what sets you want
in either Audio CD Format, MP3-CD
Format or MP3-DVD Format.
The new version of this list is categorized into
different sections to make it a lot more user friendly. It
also contains PayPal buttons so you can purchase straight
off the spreadsheet.
2.) If you Edit the Spreadsheet
to just show what sets you want, then you can add up the totals
to see how many MP3-CD's or MP3-DVD's your choices will require.
3.) Once you have your Edited Spreadsheet
please email it to us at DJMixes4Sale@gmail.com
4.) Click the relevant PayPal
Button of Google Wallet Button on the page. If you want multiple CD-Audio DJ Sets's,
MP3-CD's, or MP3-DVD's simply change the number when asked
about the quantity required after you have clicked the PayPal
button for your order.
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Obtaining Sets - Ready Made DJ
Set Compilations |
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If you want to purchase a collection of sets
by a particular DJ or event then you will want to browse the
Compilations
Section. Here you will find over 1,500
Different Compilations to choose from, from over
500 different DJ's & Groups, Events & Clubs.
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Question 3 - How Does Paypal Work and is it Secure?
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PayPal is an eBay company that
enables anyone with an email address to send and receive online
payments safely, easily and quickly.
PayPal is a global leader in online payments,
and available in 55 countries and 6 currencies. It has more
than 100 million customer accounts worldwide.
Learn
how to use PayPal in 5 simple steps.
Open
a free PayPal account - send and receive money
immediately.
A detailed description of PayPal can be found here
For details on how to use PayPal
to make payments on this site please see the Payments
section.
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Question 4 - What Format Will The Discs Arrive In? |
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Providing you are buying the sets in the recommended
MP3 Format then the DJ Sets are provided in Digital Music
Format on high quality MP3 CD's or MP3
DVD's
Sending in Digital Music Format means that you get
a lot more for your money as more sets can be fitted onto the discs.
All Blu-Ray DJ Set Compilations will
arrive on a series of MP3 Blu Ray's with Digital
Audio and Digital Video DJ Sets on them.
All DVD DJ Set Compilations will
arrive on a series of MP3 DVD's with Digital
Audio and Digital Video DJ Sets on them.
All CD DJ Set Compilations will arrive
on a series of MP3 CD's with Digital Audio
and Digital Video DJ Sets on them.
Most DJ Sets are Single Tracks, rather than being
split into individual tracks.
This allows for the sets to flow and be heard how they were played
on the actual night.
DJ Sets will be labeled in the format below;
DJ/Group Name - Live @ Club/Event in City,
Country (Date)
All DJ Sets will be organised into folders, making for easily definable
sets on each of the discs provided.
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Question 5 - How Does the MP3 Format Work? |
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This information is available from the following
link
where it gives a detailed description.
For a quick illustrative description though you can
look at the picture below.
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Question 6 - Will All Discs Have Both Audio & Video
on Them? |
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Most DJ Set Compilations will contain
mostly Digital Audio DJ Sets in MP3 Format
However any DJ Set listed that says Live Video
next to it will be a Digital Video
These will include both Digital Audio
and Digital Video and will Play on your PC in
Windows Media Player
They will also play on your Home Audio Setup,
providing the system can play the Digital Video Formats
provided.
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Question 7 - How Can I Play The Music on the Discs? |
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The Audio CD/MP3 CD/MP3 DVD Discs will play on the following
Home AV System - You
can only play the MP3 CD/MP3 DVD's or any CD/DVD system with MP3
compatibility, whereas you can play normal Audio CD's on any system.
Home PC/Mac/Laptop
- We recommend copying the contents of the discs onto your PC/Mac
and then playing the files using Windows Media Player which is included
with Windows Operating Systems.
In Car CD/MP3 CD/DVD Player - You
can only play the MP3 CD/MP3 DVD's or any CD/DVD system with MP3
compatibility, whereas you can play normal Audio CD's on any system.
Apple iPhone, iPad
or iPod - You can transfer the
music onto these Portable Music Players by firstly copying the music
from the discs provided to your PC, then copy into iTunes from there,
then sync with your player.
  
Portable MP3/DVD Player - You can
transfer the music onto these devices using Windows Explorer or
the software that came with your Portable Music Player.
 
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Question 8 - What is the Quality of Music Like? |
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All sets will be high quality 192 Bitrate MP3
Format so will be very high quality.
Sets are burnt to CD using the latest Digital
Audio Enhancements for the best quality digital sound available.
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Question 9 - How Do I Convert The MP3 CD's into Audio
CD Format?
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MP3 DJ Sets can easily be converted to Audio
CD Format using your PC CD Burner
and Nero Burning ROM Software.
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Question 10 - Are Tracklistings Provided For
The DJ Sets? |
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Tracklistings will be provided
for all DJ Sets where possible on the discs is the form of
Text Documents.
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Question 11 - How Can I Transfer the Music into
iTunes and My Portable Music Player? |
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You can easily transfer the DJ Sets into iTunes
and then onto your Portable Music Player like your iPhone, iPod, iPad or other player.
You can then take the Digital DJ Sets
with you on your travels
Please use the 3 step process below to transfer
the files to iTunes and to your music device.
(1) Simply create a Music
Folder on your PC for your music using Explorer.
(2) Copy the files from the
discs provided to that Music Folder on your
PC using Explorer.
(3) Copy the files from the
Music Folder into iTunes,
then sync with your Music Player.
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Question 12 - How Long Can I Expect To Wait For
My Order? |
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All UK orders will normally be processed and
and sent out within 4 business working days,
whereas all European orders will take about 5-7
days, and all other destinations taking about a 7-10
days.
For larger orders it may take a little longer.
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Question 13 - Are the DJ Sets Copyrighted? |
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No, Live DJ Sets are not copyrighted, however
a few live DJ sets have been commercially released in the
past. These sets will not be found on this Web Site, only
non copyrighted non-commercially released DJ Sets are available
on this site.
Also many of the DJ's listed of this Website
have obtained their own work from us in the past, which is
a further indication that the DJ's themselves are happy with
our service.
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